Frequently Asked Questions

Everything you need to know about your favorite 100% waterproof boots.

Are Muck Boots completely waterproof?

Yes, every boot we make is 100% waterproof. We use high-grade rubber and neoprene to ensure your feet stay dry in the wettest conditions.

How do I find the right size?

Our boots are designed to fit true to size. They are available in whole sizes only. If you are a half size, we generally recommend sizing up for a more comfortable fit with thick socks.

What is your return policy?

We offer a 30-day return policy for items in their original, unworn condition. Simply use our online portal to generate a prepaid return label.

How should I clean and maintain my boots?

To maintain your boots, rinse the exterior with cold water and mild soap. Avoid storing them in direct sunlight or extreme heat, as this can cause the natural rubber to dry out over time.

Do you offer international shipping?

Currently, we ship to a wide range of locations globally. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.